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Jess F. just posted an ETA for the server to be back up:
http://forums.elderscrollsonline.com/categories/official-news-discussions
Poor guys having been working on this for almost 12 hours... Hopefully they have a graveyard shift BYOB policy in their office!
Many things must be broken aside from what was in the patch notes. I've been on the support forums and it's insane. Something seems to have blown up yesterday that has lead to a significant number of non game play issues (mail, bank deletions, disconnects, unable to login, etc). After what I thought was a smooth launch, it's gone downhill quickly. MMO's must be a bitch to run...
12-14 hour downtime is insane. Smooth launch is definitely gone but hopefully this will address a lot of the issues people were having in the initial areas....
It must be the gremlins. Funny thing is I was impressed, at least for myself, how smooth it had been. Hopefully this takes care of the major issues.
Even with this its still not bad. I remember trying a few mmo's that did roll backs during their launches. So you would work for a few days only to have it wiped because something got screwed up.
I have yet to see an MMO or a lot of single player games for that matter release without any issues.
I just find it odd that it's only the NA server that is down. Wouldn't these issues also be affecting the other mega server? Or did they want to avoid taking them both down for over half a day at the same time.
Wonder if once the NA server is up the other will go down for the same fixes.
pretty bummed. woke up 2 hours early since im off today to play. kept waiting for it to pop back up any moment. logged into eqn landmark for a bit. messed around on starbound. played a few matches of titanfall on xb1.
Keep in mind that this is basically beta 2.0. Things are still getting ironed out for the official launch on 4/4. I've been in other MMO early access and it was similar. Best part is that ZOS is actually fixing things now.
I for one was disappointed by how little had been fixed between beta and pre-lauch - Come on, Balreth has been bugged for a whole month!!! I can't imagine how the higher zones that were not extensively tested by a large player base will look like.
Anyway the server is up with 750 meg of patch to download and the dreaded error 103 on login :-)
It's better than a full roll-back I guess.
Skut
At least it's not Neverwinter! I was in the open beta and discovered a bug that allowed duplicating items. I send in a bug report and logged out...when I tried to log back in they had blocked and deleted my account citing the reason as I was taking advantage of an exploit... emailed customer service and they said they do not undo banned accounts, no exceptions. So yes, I'll take this downtime any day! I think it's a smooth launch on the front end. Most of the trouble seems to be coming from server issues which we really couldn't test during beta.
I have participated in small number of open beta's that functioned smoothly until launch day then literally thousands of issues cropped up, many of these were the type that would only happen when the server was under full load. I have seen games (SWTOR) where during early access the # of servers multiplied exponentially and still there were hours long login queue's.
So far this has been a fairly smooth pre-launch. Are there issues *laughs* of course. I still remember an Eve Online Patch that overwrote core windows files, the game wouldn't launch and when you deleted it to do a clean install your computer was fried.
Exercise patience and tolerance while the good folks are working their back porches off trying to chase all the nice bugs
I have worked in the IT field for many years and worked on major releases as well. Even with all the downtime. This has been a very good launch. Taking the servers down to perform maintenance and fix last minute issues is perfectly normal.
So it was down for 12-14 hours. This was planned and approved by thier managment team in order to fix potential issues before launch. Performing the maintenance they are doing right now 3-4 hours is also very awesome.
From an IT perspective you are seeing a team doing what is called as preventative action and corrective action policies. You want to have a team devoted to addressing issues. If they didn't take down the servers and fix issues before launch or perform this quick 3-4 hour maintenance i'd have been very worried.
It's when you have games that give a 5 day head start and then don't do anything during those five days to fix issues, and have massive downtime on launch day that scare me.
ESO's technical people on their end are saying "hey we noticed some issues in these areas and we recommend fixing them before launch". Thier managment team listens. That is a good team.
Looks like they're extending early access. Not sure exactly what they mean by a grace period until 8:00 AM Sunday to transition to a live account, since the game comes with a month of play time. And Sunday, May 4, is the normal end date for a one-month period if you start counting on launch day 4/4.
Thoughts?
http://forums.elderscrollsonline.com/discussion/comment/530396
It's for people who order from other than Zenimax. THis allows them to still play till they get their game codes from other shipping companies. It's happened to me and EBgames. I got one of my WoW expacs 3 days after the release.
Thanks @Aunvyrae. That makes sense :)
I assume this extension of early access also means that you wont start your included 30 days of game time until sunday at 8 when normally it would have started with the launch of the game. so another two free days!
and @Escaflownae thanks for putting things into perspective with experience! definitely makes me appreciate the hard work they are putting into things.
Yes, yes, I lived through LoTRO patches, AoC and Warhammer Online launches... so this is small potatoes and Balreth is all fixed now :-)
It still was a good plan to open early access for the hard core gamers - They knew we would not go crying on the forums for a puny 18-20 hours downtime out of 4 days.
At least it was better than the healthcare exchange launch :-)
Skut
