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Done with PWE

Saighdiuir de na Capall
Volkoth
Saighdiuir de na Capall
Posted On: 06/08/2013 at 05:20 PM
  • PSN

As some of you might remember, back when the AD/AH exploit came out I had my account banned for finding the exploit, testing it and reporting it. After getting banned I submitted a ticket with a copy of my original ticket reporting the exploit. I created a new account to play while things get sorted out. after a week I submitted a new ticket from my new account asking for an update...yesterday I recieved a response...roughly a month after I submitted the original ticket. This was the reply I recieved to all tickets including the original detailing the exploit...

Do to tech difficulties with Firefox, it wont let me cut and paste...basically they stated they are ignoring all tickets sent before June 1st because they have too many so I have to resubmit my tickets. All of my tickets were closed.

This is the final nail in the coffin...I basically wasted $60 on this company and lost all my time I invested in STO...I had been playing since launch.



» Edited on: 2013-06-08 17:27:10

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Response:

Curadh de na Aracos
Oldmanjenkinz
Curadh de na Aracos
Replied On: 06/08/2013 at 10:18 PM PDT

Could have been a great game sadly. It's almost like EA some how secretly bought Neverwinter just prior to beta lol. I enjoyed it a lot but really glad I stopped investing time into this game once I heard about there horrific customer service. On a brighter side I'm having a blast playing Defiance.

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Fine de na Sailetheach
Faelchu
Fine de na Sailetheach
Replied On: 06/08/2013 at 11:22 PM PDT

Defiance is a pretty cool game. Very addictive! But i just hate the random disconnections from server!

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Curadh de na Aracos
Oldmanjenkinz
Curadh de na Aracos
Replied On: 06/09/2013 at 12:16 PM PDT

You get randomly disconnected from the server? Kind of odd. Myself I have yet to have been disconnected. They do however pick really strnage times to restart there servers. Like last night they did a restart around 10 pm... on a Saturday night. Probably THE worst time to restart a server lol. But it was only down ten minutes so wasn't too bad.

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Curadh de na Aracos
Oldmanjenkinz
Curadh de na Aracos
Replied On: 06/09/2013 at 09:23 PM PDT

Faelchu? About your random disconnects? Do you happen to use AVG antivirus?

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Fine de na Sailetheach
Faelchu
Fine de na Sailetheach
Replied On: 06/10/2013 at 02:40 AM PDT

Yeah the server restarts are really silly. No I don't use AVG, I have Panda Security. The disconnections are really annoying, I've heard a lot of people complaining about them though. My first disconnection was at the character creation, after that they became crazy random :D

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Curadh de na Aracos
Oldmanjenkinz
Curadh de na Aracos
Replied On: 06/10/2013 at 08:08 PM PDT

Oh ok. Reason I asked is because Trion servers has a glitch with AVG. It was an easy fix but oh well you don't use that so no worries.

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