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Login works from website but not game

Ban Caomhnoir de na Fhiaigh Buí
Treaa
Ban Caomhnoir de na Fhiaigh Buí
  • GW2: irieguin.4851
Posted On: 08/04/2019 at 06:49 PM
  • Twitch
  • Extra-Life

OK... I am bored. Haven't been online any game in awhile. Done with Rift. I remember that i had Beta ESO but hated it. I heard it is better so i downloaded it. 

I recovered my account (even though apparently i was right).. .reset password repeatedly.

I have no problem logging into the ESO site on the web.. seeing my account info... browsing forums But... when i go to log into game it get an invalid username/password error...

Ideas

Treaa

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Response:

Ban Caomhnoir de na Ulchabhan
Cedrissa
Ban Caomhnoir de na Ulchabhan
  • GW2: Arroara.5748
Replied On: 08/05/2019 at 06:45 AM PDT
  • Twitch

- sorry, grey moment, misread the question -

Last Edited on: 08/05/2019 at 06:47 AM
"Do the best you can until you know better. Then, when you know better, do better." - Maya Angelou
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Tiarna de na Iolair Corcra
Jairone
Tiarna de na Iolair Corcra
  • GW2: Jairone.6270
  • ESO: @Ytterin
Replied On: 08/05/2019 at 10:25 AM PDT
  • Steam
  • Twitch
  • Extra-Life

ESO forums and ESO game logins were different for me, so it may well be that yours are not the same either.  You could try using the account recovery page, or if you know the email you used you could try any login recovery tools on the launcher/login for the game.

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Ban Caomhnoir de na Fhiaigh Buí
Treaa
Ban Caomhnoir de na Fhiaigh Buí
  • GW2: irieguin.4851
Replied On: 08/05/2019 at 03:35 PM PDT
  • Twitch
  • Extra-Life

I dunno. I put in ticket. I even tried to make a new account with a different email and the account verification email never came. I guess it doesn't want me.

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Devotion Rank 20Valor Rank 10Fellowship Rank 12Scholar Rank 2Artisan Rank 9
Laoch de na Ulchabhan Dubh
verve
Laoch de na Ulchabhan Dubh
  • ESO: @verve
Replied On: 08/06/2019 at 06:19 AM PDT
  • Twitch
  • Extra-Life

you will need to use the same email address you used to 1st register/buy the game, you can recover your user name and reset password.

 

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