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Problem with marketplace orders?

Seaimpin de na Iomproidh
Markus
Seaimpin de na Iomproidh
  • ESO: @WillAerthon
Posted On: 05/28/2013 at 06:10 AM
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Hi,

i claimed two orders from a fellow guildie and fulfilled them. When i logged in today, i got a mail, that he already got the order from someone else. Now i don't know what to do.

1. I got the points for sending the items, although i got them returned. Who should i contact to substract the points?

2. As already mentioned, i claimed the orders before i crafted the items. After i mailed them, i clicked the sent button on the marketplace site. There might be a problem with double claiming.

How should i proceed, who should i contact?

 

Markus

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Response:

Taoiseach de na Arach Glas
Foghladha
Taoiseach de na Arach Glas
  • GW2: Foghladha.2506
  • ESO: @Foley
Replied On: 05/28/2013 at 10:07 AM PDT
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Most likely the other person saw the order and filled it without claiming it. The system doesnt allow 2 people to claim the same item. It will return an error. Dont worry about it this time. In the future you can just send me the order number and I can fix it.

"It's not the loot and accolades you walk away with, it's the memories and friendships that you cherish forever." - Foghladha
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Ard Bantiarna de na Fhiaigh Bán
JaeOnasi
Ard Bantiarna de na Fhiaigh Bán
Replied On: 05/28/2013 at 11:54 AM PDT
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I have to commend Markus for his honesty. I think that's totally awesome.

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Devotion Rank 14Valor Rank 14Fellowship Rank 13Explorer Rank 2Scholar Rank 8Artisan Rank 14Social Rank 4
Seaimpin de na Iomproidh
Markus
Seaimpin de na Iomproidh
  • ESO: @WillAerthon
Replied On: 05/28/2013 at 04:32 PM PDT
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Ok, good to know :)

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Devotion Rank 14Fellowship Rank 11Explorer Rank 4Scholar Rank 2Artisan Rank 9